When a website gets its act together...
Jan. 30th, 2009 07:41 pmAs everyone knows, booking hotels/flights/tickets whatever can range from decent to really fucking impossible - I've had times of screaming 'look, I just want to give you my money!' (First Great Western, I'm looking at *you*), so it says something when it's a pleasant surprise to find the new version of the Hilton site (last year i tried just finding a hotel on there and had enough problems getting past the first page that was this world map that... gah.).
First page tells me types of rooms for that hotel, with what the prices stated from, with links to the full spec of the types of room. Pick how many adults/kids and number of rooms and your dates and list of requirements, takes you to the next page, where it tells you your options with prices. Pick that and checkout. fill in details, it processes. Confirmation page with very very detailed list, including map and directions, all nicely laid out in sections. and on the side of the page? all the printing options and adding the booking to your google calendar.
Five minutes max. And half of that was me checking details three times to make sure I hadn't missed anything.
First page tells me types of rooms for that hotel, with what the prices stated from, with links to the full spec of the types of room. Pick how many adults/kids and number of rooms and your dates and list of requirements, takes you to the next page, where it tells you your options with prices. Pick that and checkout. fill in details, it processes. Confirmation page with very very detailed list, including map and directions, all nicely laid out in sections. and on the side of the page? all the printing options and adding the booking to your google calendar.
Five minutes max. And half of that was me checking details three times to make sure I hadn't missed anything.