votes for idiocy in tech today :
Jun. 16th, 2008 04:36 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
burntcopperworkflow support at our place took workflow down so we couldn't do any work for 40 mins. this is something we're resigned to as they have a habit of breaking it. We scream, they try to look innocent.
HSBC : completely fucking fails.
I go to make my credit card payments for this month. When I hit pay, it logs me out. So I phone tech support to inform that they have a problem. Get passed onto tech support. Who asks me the usual 'which browser, which OS'.
Me : Firefox and Windows XP.
Them : Could you try IE?
Me : I refuse to use IE, it crashes my computer.
Them : Um.... okay, I think it's the settings and can you wipe your cookies and cache and de-click the pop-up blocker?
Me : I log onto this site every week from this computer, and it usually works. Why isn't it working now? It was fine last week with these exact settings.'
Them : mumblemumble can you just go in and play round with the options?
Me : FINE. (goes in, de-checks various settings and makes payment, then goes and re-checks them). Now go and fix your damn coding. Your inability to be compatible with a common browser is not my fault.
Vaguely depressed. Looked at the National Theatre's jobs page. It turns out that the role of box office assistant pays more than my current job. ...comforting. Went and applied for the admin assistant to the director's office at the NPG which pays more and requires less tech skills than this one. But you know where pays even less? Ambassador's Theatre Group. Who wanted a whole bunch of experience on top of that.
HSBC : completely fucking fails.
I go to make my credit card payments for this month. When I hit pay, it logs me out. So I phone tech support to inform that they have a problem. Get passed onto tech support. Who asks me the usual 'which browser, which OS'.
Me : Firefox and Windows XP.
Them : Could you try IE?
Me : I refuse to use IE, it crashes my computer.
Them : Um.... okay, I think it's the settings and can you wipe your cookies and cache and de-click the pop-up blocker?
Me : I log onto this site every week from this computer, and it usually works. Why isn't it working now? It was fine last week with these exact settings.'
Them : mumblemumble can you just go in and play round with the options?
Me : FINE. (goes in, de-checks various settings and makes payment, then goes and re-checks them). Now go and fix your damn coding. Your inability to be compatible with a common browser is not my fault.
Vaguely depressed. Looked at the National Theatre's jobs page. It turns out that the role of box office assistant pays more than my current job. ...comforting. Went and applied for the admin assistant to the director's office at the NPG which pays more and requires less tech skills than this one. But you know where pays even less? Ambassador's Theatre Group. Who wanted a whole bunch of experience on top of that.
